Yazar "Napierala, Tomasz" seçeneğine göre listele

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    Impact of Technology Acceptance by Employees on Hotel Competitiveness
    (The Third International Congress on Future of Tourism: Innovation,Entrepreneurship and Sustainability, 2019) Bahar, Mehmet; Lesniewska, Katarzyna; Napierala, Tomasz; Topsakal, Yunus
    The main goal of the paper is to identify technology acceptance by employees of 5-star hotels located in Antalya region (Turkey), and to investigate its impact on hotel competitiveness. Selection of research area was determined by the fact that Antalya is one of the top Turkish tourist destinations, with international profile of the visitors, and intense hotel competition. The following types of hotels were investigated: (1) hotels affiliated to international chains, (2) hotels affiliated to national chains, and (3) independent hotel enterprises. 12 selected managers were interviewed regarding hotel types mentioned above. Thus, 4 IDIs were conducted with managers of selected hotels affiliated to international chains, 4 IDIs with managers of selected hotels affiliated to Turkish brands, and 4 IDIs with managers of selected independent entities
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    Technology Towards Hotel Competitiveness: Case of Antalya
    (European Journal of Tourism, 2020) Napierala, Tomasz; Bahar, Mehmet; Lesniewskanapierala, Katarzyna; Topsakal, Yunus
    The main goal of the paper is to identify the perception of technology by managers of five-star hotels located in Antalya region (Turkey). The managerial perception in the following contexts is discussed in detail: the enterprise, the employees, the managers and the competitiveness of hotel entities. The selection of such research area was determined by the fact that Antalya is one of the top Turkish tourist destinations, with international profile of visitors and intense hotel competition. The following three types of hotels were investigated: hotels affiliated with international chains, hotels affiliated with national brands and independent enterprises. Furthermore, 12 selected general managers were interviewed regarding the above-mentioned hotel types. The results confirmed that managers of internationally affiliated hotels are more focused on increasing their employees’ skills and competencies compared to managers of independent entities.