Social Problem-Solving Skills in Sock Factory Employees: A Cross-Sectional Study

Abstract

The aim of this study is to determine the social problem-solving skill levels of the employees in the socks factory according to their socio-demographic characteristics. This research is cross-sectional type. The research was conducted among people aged 18-64 working in a socks factory in 2022. The research was conducted by applying a questionnaire to 152 employees who agreed to participate in the study. Data were collected using a socio-demographic data form and Social Problem-Solving Inventory-Short Form (SPSI-SF). The data were evaluated in the SPSS program. The scores obtained from the scales were analyzed using the T-test, ANOVA, and chi-square test. The total mean SPSI score of the participants was 70.6±12.6 high, and the scores of positive orientations to the problem (POI) (18.6) and negative orientation to the problem (POSY) (18.9), which are the sub-dimension of the problem orientation, were found to be similar. In the problem-solving sub-dimension, the mean scores of rational problem-solving (RPC), careless/impulsive style (RIS), and avoidant style (AS) were found to be 19.1, 18.7, and 20.2, respectively. The mean SPSI score was lower in the 30-34 age group (p<0.05). While the SPSI level of 23.0% of the employees was low, it was found to be high at 27.6%. The participants' problem orientation and problem-solving sub-dimensions mean scores were not statistically different according to gender, marital status, education level, income status, and working time at work. The employees’ problem-solving skills were found to be high. Older people have higher problem-solving skills due to their more life experience.